IEG Expands into South West with New Office Opening in Cheltenham

“This is What a Good Manager is” – Insight Bolster Operations Team with New Compliance Officer, Farzana Ali

by | Nov 23, 2022 | News

Insight’s way of recruiting is built on the idea that nothing can replace 1 to 1 conversation with candidates, in order to really get to know them – and this belief is extended to our internal recruitment too. We want team members who fit into our way of working and that we believe can grow and flourish whilst working at IEG. Farzana Ali joining the company was no different.

“My interview felt personal. I met with one of the Directors, Andrew Pyman, who made me feel very relaxed from the start. He wanted to know about me and my personality rather than simply the achievements on my CV.”

Once you have the right person fit, everything else falls into place, and that has been exactly the case with Farzana who is up and running managing her own candidate caseload in record time, putting her 8 years of fast-paced compliance experience to effective use.

“I really enjoy all aspects of the role, even the urgency which keeps me on my toes, and feel blessed to come into a really supportive team where I can go to anyone for help. Even working full-time from home doesn’t feel weird and I’ve felt massively welcome and included from the start.”

Farzana is the first fully remote hire within our Operations Team and continues our belief in the benefits of offering true flexibility to our staff and trusting them from day 1.

“I really like the culture at Insight, the dynamic between the teams and directors is less hierarchical than I am used to, and you get a sense that this is a family orientated business which understands about work life balance – especially for parents. I feel trusted to take time off when needed and make it up elsewhere.”

We believe that once you have built this trust and understanding then you really start to get the best out of people, but of course there are other factors. Another draw for Farzana was reconnecting with Operations Manager, Katie Yianni – whom she worked with previously – and was keen to continue her development with her.

“Anywhere you go with Katie, you will progress in your career. She knows what your strengths are and what you need to work on, and crucially she will help you improve and reach your goals. I think this is so rare and it is definitely the first time I’ve experienced a manager like this. This is what a good manager is!”

Farzana will be casting her forensic eye over compliance packs and ensuring that all candidates and clients can be sure that everything meets framework requirements and that the onboarding process is as smooth as possible!